FAQs
How does the TrackTec GPS Smart Card work?
The Spotminders Tracking Card utilizes the Apple Find My Network to seamlessly track your wallet and other essential items. Simply integrate it with your iOS device using the Find My app, and you can easily locate your belongings whenever needed.
Is the Card compatible with non-Apple devices?
Currently, the TrackTec GPS Card is designed for Apple devices and the Find My app. However, we are continuously exploring opportunities to expand compatibility with other platforms in the future.
Can I use TrackTec when traveling around the world?
Yes, Using Apple Global Positioning Technology, TrackTec can locate and track anywhere around the world, as long as there is an Apple Device nearby
How slim is the design of the Card?
TrackTec Tracking Card features an ultra-slim design, measuring just 1.8mm thin. It seamlessly fits into your wallet, purse, Passport or Car without adding bulk or discomfort.
Can I track multiple items with the Tracking Card?
Yes, the Track Tec Tracking Card is not limited to just your wallet. You can use it to track various items such as cars, bags & luggage, keys, phones, passports, and more, providing comprehensive tracking solutions for your everyday essentials.
Does the Card require charging?
Yes, our Tracking Card features wireless charging capability for your convenience. A full charge lasts up to 5 months, the battery life is displayed in the Find My App, you will also be notified when it is time to recharge your tracking card.
Where is TrackTec Shipped from?
TrackTec is Shipped from our HQ in Melbourne, Australia.
If you are local , Pickup is also available at 12 Jimmy Place, Laverton North, Victoria
Is it waterproof?
How can I contact customer support for assistance?
For any inquiries or assistance regarding TrackTec products, including the Tracking Card, please reach out to our customer support team via email at contact@tracktec.com.au or through our website’s contact form. We’re here to help!
